Thank you so much for visiting Owl Haus Design (‘Owl Haus Design’, ‘we’, ‘us’, ‘our’). We respect your privacy and do our best to uphold your rights. Below you can see the policies we follow on the collection, use and disclosure of any information that we collect from you (‘the user’, ‘you’, ’your’) when you use our website. By accessing or using our Service (‘www.owlhausdesign.com’, ‘the service’, ‘the website’), you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page to stay up to date.

What information do we collect:

In order to provide our service to you and respond to your inquiries, we collect and process the following personal information about you when you willingly submit a contact form to us via our contact page:

• Personal information such as your full name and email address,

• Supplementary information you choose to share with us about your business.

Additionally, our website host, Squarespace, collects personal data via cookies (described below) when you visit our website in order to run this website, help us improve our service to you and to protect and improve its platform and services.  This includes:

• information about your browser, network and device.

• Web pages you have visited before coming to this website.

• Web pages you view while using this website

• Your IP address

• Information about how you interact with our site (clicks, scrolling, searches, pages visited, internal links, timestamps)

Squarespace analyses the data in a de-personalized form, which means they cannot directly identify your person.

How do we use your information:

We use your data for the following purposes:

• Contacting you in response to an inquiry so that we may provide you with our services.

• Improving our platform in order to provide you with a better user experience.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

How do we share your information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Operation of our website via Squarespace website analytics and cookies

• Transfer to and Storage of your information by Google Cloud Services

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. In both cases, we have taken security measures such that your information is secure and protected under the respective Data Processing Addendum for each service, which you can find here: Squarespace DPA, Google Cloud DPA.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, we will request your consent before transferring any of your personal information.

How long do we keep your information:

We will retain your personal information with us for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy, or for as long as is necessary  to complete our service obligation to you, as is mutually beneficial to our ongoing professional relationship. We may need to retain certain information for longer periods, for activities such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@owlhausdesign.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

What Cookies do we use:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, The cookies Squarespace uses. On our website, we use the following types of cookies:

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this website, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Your security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Complaints and concerns:

If you have any queries or concerns about the processing of your information that is available with us, feel free to contact us at hello@owlhausdesign.com. We will address your concerns in accordance with applicable law.